Ostro Coffee

Shipping and returns

Delivery

We roast on Tuesdays and ship most orders on Wednesday. Delivery in Germany takes one to three working days and costs €4.90, free over €40. Delivery within the EU takes three to seven working days and starts at €8.90.

Returns

Unopened coffee and unused equipment can be returned within 30 days for a full refund. Write to us first and we will send a return label.

Damaged orders

If something arrives damaged, send us a photo within seven days and we will replace it.